Privacy Policy

Personal Information

When you use PerpliaxtAI, we may collect:

• Contact information (name, email address)
• Account credentials
• Billing and payment information
• Communication preferences

Usage Data

We automatically collect information about your interaction with our services:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Session duration and frequency
• Error logs and performance data

AI Interaction Data

To improve our services, we may collect:

• Input prompts and queries
• Generated responses
• Feedback and ratings
• Usage patterns and preferences

Service Provision

We use your information to:

• Provide and maintain our AI services
• Process transactions and subscriptions
• Respond to your inquiries and support requests
• Personalize your experience

Service Improvement

Your data helps us:

• Train and improve our AI models
• Develop new features and capabilities
• Optimize performance and reliability
• Conduct research and analysis

Communication

We may contact you to:

• Send service-related announcements
• Provide updates about new features
• Share educational content and tips
• Request feedback about your experience

Service Providers

We work with trusted partners who help us operate our services:

• Cloud hosting and infrastructure providers
• Payment processing services
• Customer support platforms
• Analytics and monitoring tools

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security issues
• Ensure the safety of our users

Technical Safeguards

• Encryption of data in transit and at rest
• Secure network infrastructure
• Regular security assessments
• Access controls and authentication

Organizational Measures

• Employee training on data protection
• Strict confidentiality agreements
• Regular privacy compliance reviews
• Incident response procedures

Access and Control

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Export your data in a portable format
• Object to certain processing activities

Communication Preferences

• Opt-out of marketing communications
• Adjust notification settings
• Manage cookie preferences
• Set data retention preferences