Privacy Policy

Last updated: November 08, 2025

At PerpliaxtAI, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

Personal Information

When you use PerpliaxtAI, we may collect:

  • Contact information (name, email address)
  • Account credentials
  • Billing and payment information
  • Communication preferences

Usage Data

We automatically collect information about your interaction with our services:

  • IP address and device information
  • Browser type and version
  • Pages visited and features used
  • Session duration and frequency
  • Error logs and performance data

AI Interaction Data

To improve our services, we may collect:

  • Input prompts and queries
  • Generated responses
  • Feedback and ratings
  • Usage patterns and preferences

How We Use Your Data

Service Provision

We use your information to:

  • Provide and maintain our AI services
  • Process transactions and subscriptions
  • Respond to your inquiries and support requests
  • Personalize your experience

Service Improvement

Your data helps us:

  • Train and improve our AI models
  • Develop new features and capabilities
  • Optimize performance and reliability
  • Conduct research and analysis

Communication

We may contact you to:

  • Send service-related announcements
  • Provide updates about new features
  • Share educational content and tips
  • Request feedback about your experience

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share data in the following circumstances:

Service Providers

We work with trusted partners who help us operate our services:

  • Cloud hosting and infrastructure providers
  • Payment processing services
  • Customer support platforms
  • Analytics and monitoring tools

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or security issues
  • Ensure the safety of our users

Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • Encryption of data in transit and at rest
  • Secure network infrastructure
  • Regular security assessments
  • Access controls and authentication

Organizational Measures

  • Employee training on data protection
  • Strict confidentiality agreements
  • Regular privacy compliance reviews
  • Incident response procedures

Your Rights and Choices

You have control over your personal information:

Access and Control

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Export your data in a portable format
  • Object to certain processing activities

Communication Preferences

  • Opt-out of marketing communications
  • Adjust notification settings
  • Manage cookie preferences
  • Set data retention preferences

Policy Changes

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

  • Email notifications
  • In-service announcements
  • Updated policy date on our website

Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: support@perpliaxtai.com
Phone: +1 520 236 0223
Address: 5285 E Williams Cir #1065, Tucson, AZ 85711, USA